Conrad Tulum Riviera Maya

Conrad Tulum Riviera Maya

$$$$|View on mapTulum, Mexico|
7.8
Very good23 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Conrad Tulum Riviera Maya
$$$$
Overview

Located within a 10-minute drive of ATV's Xtreme, the 5-star Conrad Tulum Riviera Maya hotel features a cash machine and a bureau de change. Boasting an outdoor pool, this Tulum resort is nestled at a distance of 4.9 km from natural attractions like the known Akumal Public Beach.

Location

You'll need 33-minute drive to Aeropuerto de Playa del Carmen airport. Aktun Chen in Tulum is approximately 10 minutes by car from the hotel. Aktun Chen Natural Park is approximately 10 minutes by car from this Tulum property.

Rooms

There are 310 rooms with a patio and a balcony. Some of them offer free Wi-Fi and a flat-screen TV with satellite channels, along with a coffee machine. They are outfitted with tropical decor. Providing a Jacuzzi bath and a sauna, some bathrooms have a hairdryer and bathrobes. Enjoy views of the ocean, while staying at this Tulum hotel.

Eat & Drink

The Conrad Tulum Riviera Maya offers breakfast in the restaurant. The Conrad Tulum Riviera Maya features 7 dining venues, including Maratea, the Greek restaurant serving Greek dishes. Guests can try refreshing drinks in the poolside bar where billiards and a TV await them too. There is also a seafood restaurant with different Caribbean dishes in the area.

Leisure & Business

At the property you may pay for fitness classes and a sundeck. Beach facilities at the Conrad Tulum Riviera Maya include loungers and umbrellas. At the accommodation, guests can take part in fitness classes offered at a gym facility. A treatment room, a Jacuzzi, and a sauna, along with beauty therapy, body wraps, and pedicure, are provided to ensure a perfect stay. Corporate travellers will benefit from a conference area and a business centre available on site.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in public areas for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs US$45 per person per day. 
Pets
Pets are allowed on request.
Building
Number of rooms:310
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Governor One-Bedroom Suite
  • Max:
    3 persons
Two-Bedroom Suite
  • Max:
    3 persons
Family Two-Bedroom Suite
  • Max:
    3 persons
  • Bed options:
    2 Double beds1 King-size bed and 2 Double beds
Show 8 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room view

  • Sea view
  • Garden view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
Show all facilitiesHide facilities

Essential information about Conrad Tulum Riviera Maya

💵 Lowest room price 30039 INR
📏 Distance to centre 21.1 km
🗺️ Location rating 9.2
✈️ Distance to airport 41.3 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
  • City landmarks
  • Hotels nearby

Reviews of Conrad Tulum Riviera Maya

7.8 /10
Very good
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location9.2
Facilities8.4
Guest reviewsWrite a Review
  • M
    Mickey
    United States
    left 4 reviews
    Wrote a review on 10 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    beautiful grounds
    attentive staff

    enjoy luxury in a beautiful oasis with delightful breakfast selection

    Stunning grounds, attentive staff, luxurious atmosphere.

    King Room With Tropical View
  • W
    W.
    United States
    left 2 reviews
    Wrote a review on 19 May
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms7.0
    Service5.0
    Dining6.0
    6.0
    stunning pools
    kids' club
    slow service

    Loved the stunning pools and the kids' club kept our children entertained. Service at restaurants could be better, often slow and missed orders.

    King Room With Ocean View
  • R
    Russell
    United States
    left 2 reviews
    Wrote a review on 09 May
    Very good
    Recommends the hotel
    Location5.0
    Rooms6.0
    Service8.0
    Dining7.0
    7.0
    excellent food
    eager staff

    It was just a balanced option for a two-day stay in Tulum with all in all brilliant value for money. The food was excellent and the staff eager to help, but some days the room wasn't cleaned until late in the afternoon. Keep in mind that the location is a bit remote, so plan your outings accordingly.

    King Room With Partial Ocean View
  • E
    Earl
    United States
    left 1 review
    Wrote a review on 08 May
    Perfect
    Recommends the hotel
    Location7.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    elegantly designed rooms
    impressive breakfast buffet
    attentive staff
    remote location
    limited off-property activities

    Conrad offers a beautiful and serene environment, with spacious and elegantly designed rooms featuring great closet space and luxurious linens. The breakfast buffet is particularly impressive, offering a wide variety of local and healthy options. The attentive staff provided excellent service throughout my stay, ensuring a relaxing work getaway.

    The remote location may limit off-property activities.

    King Room Ocean View
  • J
    Joshua
    United States
    left 1 review
    Wrote a review on 20 Apr
    Nice
    Doesn't recommend the hotel
    Location6.0
    Rooms8.0
    Service5.0
    Dining5.0
    6.0
    spacious rooms
    beautiful pools
    casual dining

    A Mixed Bag Experience

    We enjoyed spacious rooms and beautiful pools, particularly the serene end pool. However, our dining experience was hit or miss—enjoyed the casual restaurant fare but had a disappointing visit at Ukai. Pro tip, be ready for high taxi rates into town.

    King Room With Partial Ocean View
  • B
    Brad
    United States
    left 3 reviews
    Wrote a review on 19 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service8.0
    Dining9.0
    9.0
    neapolitan pizza
    family-friendly vibe
    breakfast spread
    sketchy dining
    unprepared staff

    The resort's family-friendly vibe mixed with the relaxing atmosphere made it a blast. Plus, the breakfast spread was a feast for the senses—guac station anyone?

    Some dining spots outside the resort were a bit hit or miss and felt sketchy at times. While the beach crew was super friendly, their lack of preparation was noticeable.

    King Room With Tropical View
  • M
    Michael
    United States
    left 17 reviews
    Wrote a review on 12 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    serene spa
    amazing breakfast

    would definitely go again

    The King Room with Partial Ocean View had great air conditioning, a comfortable balcony, and a private bathroom with free toiletries. The breakfast buffet was amazing with local dishes and a fabulous guacamole station. The spa was serene, offering couples massages and beauty treatments. The gym had all the equipment you need, too.

    King Room With Partial Ocean View
  • J
    James
    United States
    left 3 reviews
    Wrote a review on 11 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    serene spa
    well equipped gym

    I loved the serene spa and the stunning pools. The gym was really well equipped, and my King Room with Ocean View was spacious and beautifully designed.

    King Room With Ocean View
  • D
    David
    United States
    left 10 reviews
    Wrote a review on 28 Mar
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    big breakfasts
    stunning infinity pool
    long wait

    We had an amazing time enjoying the big breakfasts at The Arborlea and lounging by the stunning infinity pool. The spa treatment was divine, and the beachfront access made our days truly relaxing. The only hiccup was a long wait for dinner one night, but everything else was perfect! 😊

    King Room Ocean View
  • A
    Arthur
    United States
    left 2 reviews
    Wrote a review on 25 Mar
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    spectacular hotel
    welcoming staff
    impressive food

    Totally recommend for a flying visit

    Spectacular hotel, welcoming staff, the quality of food was impressive, especially the fresh breakfast options that fueled my exploration around the area, which is conveniently located only 57 km from the nearest airport.

    No faults whatsoever.

    King Room With Tropical View
  • G
    Gail
    United States
    left 1 review
    Wrote a review on 10 Mar
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service10.0
    Dining10.0
    9.0
    cozy accommodations
    excellent breakfast
    friendly staff

    The accommodations were beautiful and cozy. The breakfast selection was excellent, especially the local dishes. The staff were friendly and attentive throughout our stay. Plenty of areas to relax within the resort. A very refreshing experience! 🌴

    King Room With Tropical View

FAQ about Conrad Tulum Riviera Maya

Which popular attractions are located near the 5-star Conrad Tulum Riviera Maya hotel?
You can always visit Akumal Beach, placed 4.9 km from the 5-star Conrad Tulum Riviera Maya hotel. Another landmark that is worth your while is the underground Aktun Chen Cave located 10 minutes away by car.
What is the closest airport to the Conrad Tulum Riviera Maya hotel?
Aeropuerto de Playa del Carmen airport is located within a 33-minute drive (45 km) from the Conrad Tulum Riviera Maya hotel.
Should we expect an airport shuttle to bring us to Conrad Tulum Riviera Maya hotel?
Bus shuttle which will take you to Conrad Tulum Riviera Maya hotel with a 33-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the 5-star Conrad Tulum Riviera Maya?
Yes, the 5-star Conrad Tulum Riviera Maya offers guests to park their cars at parking spaces for free.
What are the recommended dining options during the stay at the resort?
Guests of the resort can dine just outside the property in a highly rated—8/10 according to reviews—seafood restaurant Mediterraneo offering Caribbean cuisine.
Can I eat breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What payment methods are accepted in the 5-star Conrad Tulum Riviera Maya hotel?
Payment methods in the 5-star Conrad Tulum Riviera Maya hotel include:
  • сash
  • American Express
  • Visa
  • Mastercard
What kinds of rooms does the resort offer?
The resort offers such room types as King Room, King Suite, and Presidential King Suite.
Which facilities are offered in the rooms of the 5-star Conrad Tulum Riviera Maya hotel?
Rooms of the 5-star Conrad Tulum Riviera Maya hotel are highly rated for comfort—9.6/10 according to reviews—ensured by air conditioning.
Is the 5-star Conrad Tulum Riviera Maya hotel equipped with amenities for persons with disabilities?
Yes, the 5-star Conrad Tulum Riviera Maya hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.
Which facilities are provided in the 5-star Conrad Tulum Riviera Maya?
The 5-star Conrad Tulum Riviera Maya includes such facilities as a cash machine and currency exchange, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities are provided at the 5-star Conrad Tulum Riviera Maya hotel?
At a wellness centre and a spa lounge featured at the 5-star Conrad Tulum Riviera Maya hotel guests can receive such spa procedures as beauty therapy, body wraps, and pedicure. Additionally, a treatment room, a Jacuzzi, and a sauna are offered on-site.
Do you have a pool at the resort?
Yes, the resort features an outdoor pool area.
What children services does the 5-star Conrad Tulum Riviera Maya hotel offer?
Such services as babysitting service will be very useful for guests staying at the 5-star Conrad Tulum Riviera Maya hotel with their children.

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Check rooms and rates
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Rooms and Guests2 Guests, 1 room